Effective Date: 02 /01 / 2026

At Absqura, we aim to deliver your orders quickly and safely.

Shipping Coverage

We currently ship across India.

Order Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery time is 3–7 business days, depending on your location.

Delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment.

Any promotional free-shipping offers will be displayed on the website.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

Delivery Issues

If your order is delayed, damaged, or missing, please contact us at info@absqura.com within 48 hours of delivery.

Return & Refund Policy

Effective Date: 02 /01 / 2026

We want you to love what you wear. If you’re not satisfied, we offer a 7-day return policy.

Return Eligibility

You can request a return within 7 days from the date of delivery, provided:

The item is unused, unwashed, and unworn

Original tags and packaging are intact

No stains, damage, or alterations

Non-Returnable Items

The following items are not eligible for return:

Items purchased during clearance or sale (unless defective)

Innerwear, masks, or personal-use items (if applicable)

Customized or made-to-order products

Return Process

Email us at support@absqura.com with your order ID and reason for return

Our team will guide you through the return process

Returned products must be shipped back as instructed

Refunds

Once the returned product passes quality inspection, the refund will be processed

Refunds will be credited to the original payment method

Refunds typically take 5–7 business days after approval

Exchange Policy

Exchanges are subject to product availability

If the requested replacement is unavailable, a refund will be issued

Return Shipping Charges

Return shipping charges may be borne by the customer unless the product is defective or incorrect

In case of damaged or wrong product delivery, return shipping will be free